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Re: How do you charge if you don't fix it??
Posted to Shop Management Forum on 2/15/2001 1 Reply

Hi Jeff,

Let start by saying that the weakest link is communication. If I have a customer bring in their vehicle for an intermittent problem, I have them fill out a questionaire that often will help narrow it down. I also have them fill out a form that makes... Login to read more.

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