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Re: What would you do, again.
Posted to Shop Management Forum on 5/28/1998 2 Replies

We would have done the same as Damon.

Bottom line is as Bob Said, Do almost whatever the customer wants, you noted he is a GOOD customer.. You want to keep him..

I am really surprised the dealer did not notice that the alternator was fairly new, and bring ... Login to read more.

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