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International Automotive Technicians Network
Re: Money up front?
Posted to Shop Management Forum on 12/12/2011

The way I avoid problems with people like this is to say "We need some money to cover the cost of parts, so round that up and bring it in, and we'll start." That way, you are never behind. If "dad" never comes through, he may never be back but you had no loss ... Login to read more.