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Re: need advise; just got the reply
Posted to Shop Management Forum on 12/9/2011 4 Replies

Those are well done documents, but I am against the blanket use of disclaimers. You sow doubt in every ticket when you prepare your customer for failure.

A proper communications of what was repaired should easily resolve any future issiues with a new problem... Login to read more.

4 Replies Received (View Replies)