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International Automotive Technicians Network
Re: Accountability
Posted to Shop Management Forum on 11/10/2011 6 Replies

I try not to cast blame when I see stuff that isn't right, but sometimes it seems to be in the best interest of the customer to tell them they are being taken advantage of. I will usually only do so if brought up by the customer and only then if I know them ve... Login to read more.

6 Replies Received (View Replies)