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International Automotive Technicians Network
Re: Customer Communication
Posted to Shop Management Forum on 11/2/2011 3 Replies

Its just that I think the COMM is over when it may not be. For example, Lady came in, car had to be jumped to get it here. My tech goes out, has to jump it to get it in the shop, (customers never leave it running when there is a battery issue) the battery is B... Login to read more.

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