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Re: Service writer 'A' vs. Service Writer 'B'
Posted to Shop Management Forum on 10/31/2011 1 Reply

I would only charge a matrix of 1.85% over cost plus labor, and since its a aftermarket part with a high failure rate I would cut back warranty to 6 months parts/labor. Explain and note this on the RO with customer signature. Also ask him if he still wants yo... Login to read more.

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