× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Service Advisor Training Questions
Posted to Shop Management Forum on 10/28/2011

How to build and develop sincere relationships with the customers. Also would like to see less selling tactics utilized or taught and more people skills taught. Selling takes care of itself if the customer trust you. To often for to long the focus has been on... Login to read more.