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International Automotive Technicians Network
Re: Third time sued for this. Want to win this time
Posted to Shop Management Forum on 10/7/2011

There is a reason for the section in everyone's owners manual called "PREVENTATIVE maintenance schedule". Remember, we offer a service. It is not our DUTY to teach customers what they should be doing to THEIR cars or anything else they posses. If it were, they... Login to read more.