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International Automotive Technicians Network
Re: WWYD? Relatives expecting free repairs
Posted to Shop Management Forum on 9/26/2011

[...trimmed text...]

Me too, Hal. EVERY time.

I learned the hard way....guy says "I don't want an estimate, just do it." So, he comes to pick up the bill, and starts bitchin'. I remind him that he didn't want me to cal... Login to read more.