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International Automotive Technicians Network
Re: I fired a customer today
Posted to Shop Management Forum on 9/19/2011

This AM a man came in with a Merc already replaced cat convert, plugs, wire to fuel pump was burnt, he replaced it, still doesn't run right. "What would you charge to tell me what's wrong?" Needless to say I couldn't get to it. It's ok to let them go. Login to read more.