× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: I fired a customer today
Posted to Shop Management Forum on 9/15/2011

Howard,

Occasionally a 'frog in the frying pan' customer has to come through to reset the lowest common denominator and remind us where not to go.

What though process allows somebody to slowly see things deteriorate and not realize it is time for a correct... Login to read more.