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I fired a customer today
Posted to Shop Management Forum on 9/14/2011 72 Replies

Well not really a customer. I never gave him a chance. But the circumstances were so amazing I must share.

Yesterday a guy comes in wanting to set an appointment to have a flashing check engine light repaired on a 2001 VW Golf ABA 2.0L. He was told by his oi... Login to read more.

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