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International Automotive Technicians Network
Re: Apology to Mr.& Mrs. Hopp and the staff and membership of iATN.
Posted to Shop Management Forum on 1/21/2001

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Congrads James,

That is the best apology that I have seen in a very long time.

I did not even see the original post. But I really like the way that you handled a situation that you felt bad about.... Login to read more.