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International Automotive Technicians Network
Re: Is this considered a 'friendly reminder'?
Posted to Shop Management Forum on 8/24/2011

Given today's business climate, I wouldn't be too upset about receiving such a letter. I would be more upset with myself for overlooking a due bill.

Some years ago, I overlooked paying my bill at a local dealership. They handled it by calling and reminding m... Login to read more.