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International Automotive Technicians Network
Re: Is this considered a 'friendly reminder'?
Posted to Shop Management Forum on 8/22/2011

John, it is NOT a good thing to assume anything. I am guilty of this at times, but I try to limit it, and I would hope to end it completely. Yes, I do agree that it was not worded very well at all. They could have done a much better job at that, and I made som... Login to read more.