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Re: Seriously: Difference Between a 'QUOTE' & an 'ESTIMATE' Is ?
Posted to Shop Management Forum on 7/11/2011

And Matt-that is why you quote the high number first....your estimate will be between 500 and 300. They remember the first number. It also catches them off guard usually which also reinforces your number. Learned that from some guru in my learning career. Login to read more.