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International Automotive Technicians Network
Re: The Solution to Requests for Quotes Over the Phone
Posted to Shop Management Forum on 7/9/2011

Requests on maintainance items is far different than repair estimates.

Items like a timing belt package should be quite easy to quote, you have a set list of items needed to be changed and a flat rate time to do it. Customers know you may find other items on... Login to read more.