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International Automotive Technicians Network
Re: put it in writing
Posted to Shop Management Forum on 7/6/2011

Write down your "brake rotor cleaning procedure" and give it to him, THERE! IT IS NOW WRITTEN. After he cleans a rotor his way, take a clean paper towel, rub it on the rotor and ask him what that gray stuff is, on the towel. You pay him to do it your way, so t... Login to read more.