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Re: No win situation?
Posted to Shop Management Forum on 7/2/2011 3 Replies

Jarad Buice- Kip's service writer>> I did explain to the customer- in the beginning before tear-down- that we would not do the job unless we replaced all parts. Half way through he made the decision to stop the repair. I guess I should have been more firm on c... Login to read more.

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