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Re: We Fired A Customer Yesterday,Long Post
Posted to Shop Management Forum on 1/11/2001

WHEW! You da man B.J. Good job. I can't see any way to handle the situation much better. Lordy I bet that stung when he said you were a smart ass punk! Did you tell him you were a member of the "Punk Pack"? I'm sure that that would have impressed him a lot and... Login to read more.

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