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Re: The importance of good relationships
Posted to Shop Management Forum on 6/30/2011 1 Reply

I recently had a situation where I was replacing a front parking light bulb on a Volvo. The bumper fascia and then the headlamp had to come out to get to it. Well, as I'm putting it back together, a customer was distracting me and I foolishly placed the housin... Login to read more.

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