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Re: Diet, sore back, customer care ( lack of )
Posted to Shop Management Forum on 6/29/2011

Tom, By far the best answer, I have had this scenario several times, in the end, by just trying to help the person they end up saying "my dad, (20 year customer), said he would pay for it, so go ahead fix it." As to the title of the post, how often do we let a... Login to read more.