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International Automotive Technicians Network
Re: Cold callers...how much is a ______?
Posted to Shop Management Forum on 6/24/2011

No. I will not give a quote over the phone, period. If they want an estimate one of our techs has to lay hands/eyes on the vehicle. I will often times offer that quote at no charge if circumstances warrant it, but even on a maintenance item such as a 60k timin... Login to read more.