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International Automotive Technicians Network
Re: 'Educating customers'
Posted to Shop Management Forum on 6/16/2011

Hey Jeff

Good post-if I may I want to add that the mere stress of trying to educate and failing to get the message across had me on the brink a few years [...] an impotent feeling when you trot out your best knowledge and it falls on deaf ears.I used to come... Login to read more.