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Re: Two observations
Posted to Shop Management Forum on 6/8/2011 1 Reply

Russel,

20 minutes ago my wife hands a call over to me. She says, "make an appt for this guy, his 98 RX 300 is full of driveability problems". I get him on the phone, briefly discuss his issues and tell him, "I got an opening tomorrow if you can drop it off,... Login to read more.

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