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Re: Why I'm kept away from the customers
Posted to Shop Management Forum on 5/31/2011 5 Replies

I wonder if it's a second owner thing with beemers. Twenty plus years ago, guy with a beemer comes in. Opens his hood, says it's overheating. I give him a quote to inspect and estimate. Tells me it is too expensive. I politely and gently lower his hood and exp... Login to read more.

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