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International Automotive Technicians Network
Re: Customers - Uugh!
Posted to Shop Management Forum on 5/20/2011

SOME of the benefits of the newsletter CAN be measured, others cannot.

Here's an example of how you might measure results.

Let's say you have averaged 4 coolant flushes per month over the last couple of years.

You put an article in the newsletter explain... Login to read more.