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International Automotive Technicians Network
Re: I feel bad for service advisors
Posted to Shop Management Forum on 5/7/2011

More often than not Steve I'd agree with you, you can spot 'em a mile away. But in this case, the SA was unable to convince her of the need to replace the tie rod end despite putting her under the car to have a look. Perhaps it wasn't bad at all and the tech a... Login to read more.