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Re: I feel bad for service advisors
Posted to Shop Management Forum on 5/7/2011 3 Replies

We get stuff like this from time to time. She just needs to be shown clearly what's wrong and told that the reason why it failed inspection is 1 It's the law that cars be roadworthy, and 2 It's a big safety item and there are huge consequences if it breaks. (f... Login to read more.

3 Replies Received (View Replies)