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Re: WWYD, customer brings their new tires in
Posted to Shop Management Forum on 5/4/2011

Karl,

I wouldn't bother by that. I assume one of your business objectives is to make the money. It doesn't matter if it is pocket change or a huge job. As long as your company doesn't lose any money, just go with the flow and charge extra if you have to. I w... Login to read more.