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Re: Customer Complains, what would you do?
Posted to Shop Management Forum on 4/30/2011 1 Reply

Darrell, I was thinking about your "man that died" analogy and a thought popped in my head. The problem with that analogy in this thread is that someone is not accusing you of having something to do with his death. I think the other shop should have stepped up... Login to read more.

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