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Re: Customer Complains, what would you do?
Posted to Shop Management Forum on 4/29/2011 2 Replies

This customer (if you can seriously call him that) may not be worth keeping or desireable and may be as Swinny puts it, but the fact of the matter is the water pump failed shortly after you replaced the belt. Just one of those things, too much of a coincidence... Login to read more.

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