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International Automotive Technicians Network
Re: Customer Complains, what would you do?
Posted to Shop Management Forum on 4/29/2011

Had this been my job i probably would have had it towed to my own shop,you lost all control of the job when he had it towed to the closer [...] at the time you had gotten the car in your dooryard at least then you could have seen what went wrong,if it was noth... Login to read more.