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Re: Customer Complains, what would you do?
Posted to Shop Management Forum on 4/29/2011 1 Reply

I think "JERK" comes from a person that has a repair, then finds another problem, has it repaired, then tries to put blame, on the first shop, trying to get some kind of compensation. I would ask him what the belt tension was, and what its supposed to be. Sinc... Login to read more.

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