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International Automotive Technicians Network
Re: Grrr...customers
Posted to Shop Management Forum on 4/12/2011 1 Reply

Then they call 4 hrs later, when you're in the parking lot, with 2 other people waiting at the counter, wanting you to go down the list, after you already left them a detailed message. Its now 3 o'clock and there's not enough time to get the parts here and ins... Login to read more.

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