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Re: Grrr...customers
Posted to Shop Management Forum on 4/9/2011 2 Replies

David,

No reason to get your blood pressure up at all. She's entitled to call whomever she pleases. The best response to the cousin (or whoever) is, "well that's certainly an opinion". It's neither good, nor is it bad, it is simply another opinion. It matter... Login to read more.

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