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International Automotive Technicians Network
Re: Was I wrong
Posted to Shop Management Forum on 3/19/2011

We Charge $21 for a scan/read and tell them we will credit it back towards our usual $129 Testing Fee. "Our" customers the Estimate has the $21 credit already on it. Someone off the street pays the $21 till they come back. We also take the vehi... Login to read more.