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Profiling the 'A' Customer
Posted to Shop Management Forum on 12/19/2000 1 Reply

Greetings,

The following is a cut-and-paste from Jim Brown's reply where I asked him to describe the types of people who are his best ("A") customers. What about the rest of you? Does Jim's profile fit your market? If not, what are the differences? I recogni... Login to read more.

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