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Re: When to fire a customer?
Posted to Shop Management Forum on 12/16/2000 2 Replies

Hi Andy,

I am kinda reading between the lines here, so if I'm off-base, oh well. I wonder if you are talking to the right person when you told them about the radiator, the 30K service, etc. If not, then you are just exercising your jaw. :-) Otherwise, I woul... Login to read more.

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