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International Automotive Technicians Network
Re: Customer calls you at home
Posted to Shop Management Forum on 2/23/2011

It doesnt happen to me much, but when it does, most of the time it is because their car is broke down and they want to make sure it is ok to have it towed to the shop. I try to screen the calls otherwise and only really avoid those I feel are looking for advic... Login to read more.