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Re: When to fire a customer?
Posted to Shop Management Forum on 12/16/2000

At 10:30:37 PST on 12-16-00, Harry F Gebbie Jr wrote

[...trimmed text...]

Hi Tom (it is Tom right? Sorry if I got the names messed up).

I agree that for many "general repair" type shops the 8-15 minute oil change is n... Login to read more.