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International Automotive Technicians Network
Re: 'What's the damage?'
Posted to Shop Management Forum on 2/23/2011

I'm a one-man shop. Right next to my credit card machine's pin pad is a photo of me wearing a shirt that says "Employee of the Month". They don't think to give me any grief about the bill because they are too busy laughing at that. It works good to disarm them... Login to read more.