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International Automotive Technicians Network
Re: 'What's the damage?'
Posted to Shop Management Forum on 2/22/2011

I think that I would let it go. I am also fairly certain that I have heard my service writer use this (as in "are you ready for the damage") when calling customers to let them know their car is ready. Yea it probably isn't the best way to word it but in a way... Login to read more.