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Re: When to fire a customer?
Posted to Shop Management Forum on 12/16/2000 12 Replies

My only comment is that an oil change should not cause you a loss. There are quick-lubes that make money at it and quick-lubes are not necessarily cheap. Our local J-Lubes charge one penny less for 'Signature Service' than we do for our premium synthetic-blend... Login to read more.

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