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International Automotive Technicians Network
Re: Customer calls you at home
Posted to Shop Management Forum on 2/21/2011

Happens on occasion. Usually its a good customer who perceives an issue urgent enough to call me, usually it isn't though. But hey perception is reality :) . Used to covet "my" time and it would torque me off. A little older grayer I am ok with it. I deal with... Login to read more.