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Re: Message to Customers to be Attached to RO...Rewritten
Posted to Shop Management Forum on 12/15/2000 1 Reply

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Back in the '70's, I was told by a super salesman (this guy could sell snow to eskimos in the winter) to never use the term "bad". Never say, your tires are bad, or your brakes are bad, or your water ... Login to read more.

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