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International Automotive Technicians Network
Re: Bait and switch or creative selling?
Posted to Shop Management Forum on 2/15/2011

I know how you feel, quoted a timing belt job on a Volvo s80 for the whole works, the local volvo did it cheaper, all they got was a belt, when they got it back it had an oil leak that they had it back five times and they finally told customer it was turbos. I... Login to read more.