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Re: Bait and switch or creative selling?
Posted to Shop Management Forum on 2/15/2011 5 Replies

Selling tensioners, idler pulleys, cam seals, cranks seals and a water pump is not overselling or CYA. Its looking out for the customer. When/if the water pump leaks in 3 months are you going to go back and fix it for no labor because you were "just there"? wh... Login to read more.

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