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Re: To handle the truth
Posted to Shop Management Forum on 2/10/2011 11 Replies

There are no boundries. If the condition of the vehicle warrants replacement in the owners mind so be it. If you cannot present this information in a manner that allows them to make the proper decision, get training.

To make a sale by witholding information ... Login to read more.

11 Replies Received (View Replies)